Good job overall - Customer Service Representative (CSR) iQor Employee Review

3.0
18 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Bonuses, great supervisor, some flexibility with work schedule

Cons

Customers can be very stressful at times. Learning bonus structure and meeting quality assurance requirements is stressful in the beginning. But definitely gets easier.

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iQor Response
3y
First, thank you for your contributions to iQor. You are correct that our call volume can be heavy, and our customers often call under less-than-ideal circumstances. We do our best to prepare every staff member for this reality. If we can assist you in your role, please reach out to youmatter@iqor.com; we would love to hear from you.

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5.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

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Cons

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3.0
4 Jun 2026
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CEO approval
Business outlook

Pros

The work that you get to do.

Cons

Not having the right work to do.

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