Good for newbies in BPO industry - Customer Service Representative iQor Employee Review

3.0
10 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good training program and leadership

Cons

Salary and benefits. Salary is low for tenured agents. Benefits should be more generous like HMO

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iQor Response
1y
Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. At iQor, our competitive pay is often supplemented by our overtime pay and sales opportunities on many client accounts. We are sorry to hear that this wasn’t your experience. Please reach out to us at youmatter@iqor.com if we can help you in your role in some way; we'd love to hear from you.

Explore other reviews about iQor

5.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work that you get to do.

Cons

Not having the right work to do.

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