Unstable Environment – I'd Look Elsewhere - Anonymous employee incident.io Employee Review

1.0
12 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product has potential, and the engineering team seems solid. Some genuinely talented individuals across departments. Fast-paced work environment for those who thrive in startups.

Cons

Frequent layoffs and reorgs are often executed without adequate warning or clear explanation. Executives do not seem to respect salespeople, often disregarding their contributions and the challenges they face. High turnover on the sales team. Lack of transparency and communication from leadership regarding company strategy and the reasoning behind these changes. Reorgs disrupt team dynamics and create uncertainty for employees. High-pressure environment with limited support for employees navigating the chaos. A lack of diversity across the company. A clique-like environment can make it difficult for newcomers to feel included or supported.

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incident.io Response
1y
Hi there, Thank you for sharing your feedback. Start-ups generally go through their fair-share of changes and challenges: including having to make tough decisions surrounding RIFs (of which, we have done one in mid 2024). I make these decisions with thought and due diligence, often where there are no better alternative options, and we do our very best to conduct these with an empathetic and human approach. On your other points, I certainly value the contributions of our Sales team (and all employees at that!). Regardless, if you’d like to discuss your experience further, I'd be happy to chat: email me at stephen@incident.io and we can set up some time. Thanks, Stephen (CEO)

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5.0
23 Apr 2026
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Pros

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Cons

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5.0
2 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Real opportunity to sell a "need to have solution" to the best companies in the world -Founders are some of the most intelligent and clever people you will work with. You will definitely learn here and be challenged to do your best work -Real product market fit. The logos on the site are real

Cons

-Pace is extremely fast, days can be long -Typical challenges of fast growing Series B but nothing out of the ordinary -Not a place to plug in and follow a process. Need to be adaptable and flexible and innovative

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