Meh - Account Executive mHelpDesk Employee Review

1.0
24 Jun 2016
Recommend
CEO approval
Business outlook

Pros

There are free snacks. Casual attire and it's "fun" sometimes. The office looks cool but isn't practical. It is a good job out of high school but if you went to college then you can do better.

Cons

They will hire just about anyone. The pay is terrible, anything the company gives you is taxed and they don't give raises. Seems like employees get pay cuts whenever the CEO wants to buy a new toy. Empty promises. There is no growth potential here. Poor company culture, toxic work environment, long work hours, short lunch breaks. It's a very noisy work environment with screaming babies distracting employees.

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mHelpDesk Response
9y
As a current employee, I am disappointed to read your review and am sorry to hear you are not currently enjoying your position at mHelpDesk. We have a very competitive compensation structure that rewards you when you hit your quota. That's the nature of sales. As you are aware, we recently increased the base salary on sales and transitioned the commission structure to put more money in your pocket. We continue to work hard to create opportunities for all our employees. Many employees have been promoted or have transitioned into new and exciting roles within a short amount of time. I appreciate your opinion regarding the culture. What I would like you to know is that every employee has the opportunity to influence the culture at mHelpDesk because we are a fast growing company. If you have any recommendations on how we can improve the work environment to benefit you and other employees, I encourage you to share these ideas with your manager or myself. - Vincent Wong, CEO

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5.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A community of individuals who all were hard-working, and that was necessary to get the job done for the client.

Cons

The company had to downsize and we lost a lot of great people

4.0
15 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great community and easy to sell product

Cons

Restructing utlimately led to dissolving company

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