Room for improvement - Implementation Manager medQ Employee Review

I had a good experience at medq and most of the employees are friendly and seem happy to work there. The management is pretty flexible when family issues come up and much more than my last company. I left because I got a job offering more money but sorry I left because I was laid off 6 months after I started and was out of work for a while and the next job paid less than medq. I learned alot at medq and it helped me get the job I have today.

would have liked to work from home

Nothing to say here. That's why I left.

The company hierarchy has no organization structure at its core. The projects are handled without any common sense. Responsibility is used as a vehicle for pointing fingers. This leaves some important aspects of the business, like the need for training, which applies to all employees (management included), unaddressed. The management staff are arguing all the time. The organisation of this small, family business as they like to call it, is weak. The most important part of the business is outsourced. Jobs are not clearly defined, which leads to conflicts over who will perform the task and when it will get done. On the other hand, conflicts arise when some of the employees seek to exert control within the organization when they may not have the authority. Because the company lacks the strength of a well-defined hierarchy, you need to have the most sane mind to keep it cool and do your job. The lack of structure and organization weakens the collaborative effort needed to have an essential employee development plan. You are not allowed to evolve, neither at medQ, nor at their overseas office, as the label of the position for which you were hired is glued to your forehead forever (true for 99% of the cases). There is also an inability to upgrade the staff's skill set, which degrades the ability of the company to stay competitive in the market place as satisfied medQ customers are on the verge of extinction.