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      the LEGO Group

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      the LEGO Group reviews

      D&I - Consumer Service Representative the LEGO Group Employee Review

      2.0
      14 Sept 2023
      Consumer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lower level leadership. Discounts are great, and the people you get to meet at work are usually pretty cool

      Cons

      The D&I groups are bias and a joke. It’s interesting to see that the accessibility group is run by someone without one. The company doesn’t like when you say negative things though they brag about the “openness” of the company until it’s a complaint about microagression and ableism.

      avatar
      the LEGO Group Response
      2y
      Thanks for the review and for sharing your thoughts about your time at the LEGO Group. It’s disappointing to hear these comments, but we appreciate your honest feedback and will reflect on what you’ve said.

      Explore other reviews about the LEGO Group

      5.0
      2 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing employee discount and environment. Super fun place to work!

      Cons

      Customer support center moved to Arizona.

      4.0
      4 Jun 2026
      Lego brick specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

      Cons

      Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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