Find another job - Repair Technician uBreakiFix Employee Review

1.0
23 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The only plus side to this company is that you get to work on electronic devices from different backgrounds and you learn different skills that will carry with you to other jobs.

Cons

The owner of the Orland Park location has no technology background and has no understanding of how things work, offers a horrible pay schedule and work week (work week starts on Wednesday and ends on Tuesday the following week and you get paid every 15th and 30th). High stress because of the owner who has no clue and customer who complain every day. The owner at the Ubreakifix location would be little her employees and act as if no one knew what they were doing, and she would instruct her employees to rip people off. Our company policy said that if a device was not broken and if we repair a device but the device broke while being repair than we would replace the device at no cost to the customer but that did not happen (owner cheated the customers out of their devices being replace). The owner at the Orland Park location cannot grasp the thought that people do not want to work every day while others get to enjoy their weekend off. The company policy states this: Pay Rate: $9/hr for training; $10/hr thereafter; with salary Increases every 6 Months however the owner at the Orland Park location was to cheap and did not give anyone raises until a year had passed by that time all the good employees were either gone or leaving. If you want to work in an environment where the owner of this Ubreakifix location will be little you, make you work every day, give you tons of stress because she has no idea how to work a computer, cheat you any and every way out of your money than this is the place for you but if you have respect for yourself and others apply elsewhere.

Explore other reviews about uBreakiFix

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good work life balance, fun work, fun teams

Cons

driving far out, a lot of bugs in devices

4.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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