So straight to pros and cons - Technician/Sales uBreakiFix Employee Review

2.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Career advancement can happen quickly with how fast they are expanding that is it

Cons

it use to be a great company (franchise) then the company started expanding like light speed then everything started going downhill they did not have the workforce to buy this many stores and started sacrificing quality on the stores they already had sending their best employees and managers to the new stores, it got so bad i would not recommend neither franchise or corporate stores to work

Explore other reviews about uBreakiFix

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good work life balance, fun work, fun teams

Cons

driving far out, a lot of bugs in devices

4.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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