Unprofessional leaders but good for junior testers - Software Tester uTest Employee Review

2.0
26 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Good to get experience from several branches, get to learn how to test quickly. Easy to work from home and plan the tests whenever you have time. I think you can also become a test team lead if you put your soul into it.

Cons

Very low payout, majority of projects don't pay for testing, very messy and unstructured information when being invited to a project (often also with contradictive information), usually lacking time zones about when projects are starting and stopping, you usually get spammed by uTest (getting info in the projects you are not even included in). Overall, I think it feels very unprofessional and the test team leads would never make it “in the real world” with the lack of structure and information prior to testing. It is also required that you spend LOTS of free time to read through everything, without getting paid. Which is very odd. If you run your own company, then you charge for the time you put on reading documents and instructions. But not on uTest. They are also not open to mistakes you do and give you a bad rating. When they publish looong and messy project info and without you getting paid. Also, a minus that if you don’t keep up taking assignments, you will lose your rating. I had the best rating once, then I gave up since the low payout was not worth it. I have now lost my good rating. That’s not fair. Also, uTest mostly writes about how to ‘become a better tester’ with lots of things you shouldn’t do. But they seem to have NO requirements on their leads. Putting all pressure on the testers. And again, for that low payout, it’s not worth it. But ok if you are a junior directly from the school. But not for a professional tester or even test lead. uTest is focused on American testers. Most of the leads are online when I am not, living on the other side of the world.

Explore other reviews about uTest

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The platform offers unparalleled free QA training through its Academy and provides unique access to paid projects involving cutting-edge AI, unreleased software, and specialized hardware.

Cons

Competition is extremely high for new users, and the "pay-per-bug" model means you can spend hours testing without compensation if your findings are rejected or previously reported by others.

4.0
24 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Highly recommended for gaining QA experience and earning supplemental income. Not recommended for those seeking a stable, full-time salary. Experience & Learning- Excellent for beginners. You get hands-on experience testing apps for major brands and free access to the uTest Academy for skill-building. Flexibility- Work is entirely remote and flexible, allowing you to choose projects that fit your schedule. High-Potential Payouts - You can earn a competitive hourly rate for approved test cases or bugs. Higher-rated testers get more lucrative projects. Global Community- Access to a large, supportive community of testers worldwide.

Cons

Inconsistent Work- The volume of available projects can fluctuate wildly, leading to unstable income. You cannot rely on it as a stable full-time salary. High Competition for bug-hunting: You only get paid if you are the first to find and report an approved, unique bug. A lot of effort can be unpaid. Difficult for Beginners - It can be tough to get started and build your reputation to the "Proven" or "Gold" rating needed for consistent invitations. Direct communication with project managers is limited, which often slows the resolution of critical project issues.

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