FDS Reviews

3.5

57% would recommend to a friend

(72 total reviews)

Paul Ramos

100% approve of CEO

48% positive business outlook

FDS has an employee rating of 3.5 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FDS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
1.0
10 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Great benefits and they hire friends so you have a built-in support system for when you feel like a failure.

Cons

STRESS, Everyone is spread too thin because management took the numbers from the BEST OF THE BEST and now demand those numbers from everyone. Imagine the speed and accuracy you saw from the very best person you've ever worked with and how impressive it was that they could do what they did, then imagine your company decided that everyone should be performing on that inhuman level (including new people or people with problematic clients that take up a significant portion of their time). Also, you will be blamed for your numbers being low if their system goes down for maintenance or runs slow.... and it will run slow. At least one platform is always running at turtle speed and you will be in trouble if you're on that platform.

avatar
FDS Response
5y
As part of our mission to strengthen the health of pharmacies and their patients, it is important to ensure our employees are providing excellent service to our customers. We continue to implement new tools to streamline processes and make them more efficient. We expect our employees to perform at a minimum level based on what we see the majority of our employees achieve on a regular basis. This benefits all employees to spread the responsibilities evenly within the team. Thanks for taking the time to provide feedback.
3.0
8 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Compared to the qualifications they ask for on resumes, benefits and pay are competitive. - Most managerial staff is or wants to be helpful. - The skill set learned at this job can be parlayed into better employment quite readily.

Cons

- The workload is absolutely ridiculous. I've been here over a year and I've seen basically my entire department turn over, creating a mountain of work that we straight up could not deal with. It's led to me being burnt out and having no real respite in the face of continuing to work and trying to advance my career by expanding my skill set. - Advancement is far more difficult to achieve than it should be. There's no kind of plan for growth in the role I entered into, so any aspirations or projects, I've either had to volunteer for or try and create myself. That's a large amount of stress to add on top of a ridiculous workload that exists as a baseline. - In the healthcare/technology industry, our benefits and pay are absolute jokes. A capped bank of PTO without separate sick leave and pay on the basement of a living wage is completely ridiculous compensation for the amount of knowledge we need in order to operate at baseline efficiency in our positions. The fact that I used to have a vindictive manager who put in EVERY time off request I submitted as PTO, thereby robbing me of any vacation opportunities for the next several months, is almost enough to make me quit because the stress is that high. - So many of the processes are ineffective and there's a huge reliance on conformity. As a result, very little becomes optimized and any deviations from the norm are greeted with skepticism, despite any improvements to effectiveness in completing job duties.

1.0
15 Oct 2020
Recommend
CEO approval
Business outlook

Pros

none other then working from home at the moment

Cons

everything, not enough pay, refuses to hire enough people to support work

avatar
FDS Response
5y
Thanks for providing feedback. The company is continually hiring employees for the customer support department and restructured the compensation for this group about a year ago. The company is growing very quickly and we will continue to add additional employees to help support our customers. I'm glad to hear you are enjoying working from home during the pandemic.
Viewing 1 - 3 of 72 Reviews

Glassdoor has 92 FDS reviews submitted anonymously by FDS employees. Read employee reviews and ratings on Glassdoor to decide if FDS is right for you.