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      FLG

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      FLG Reviews

      4.3

      81% would recommend to a friend

      (6 total reviews)

      66% positive business outlook

      Ratings by category

      4.2

      Career opportunities

      4.1

      Culture and values

      4.1

      Compensation and benefits

      3.9

      Senior management

      3.5

      Work/Life balance

      3.0

      Diversity and inclusion

      Reviews by job title

      6 reviews
      1.0
      14 Feb 2019

      Client Account Manager

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Some nice coworkers Lunchroom is nice

      Cons

      Mindless work Being micromanaged all the time No one takes the job seriously Have to fix other agent's mistakes Being yelled at by customers Low pay High turnover rate Overall is not a good place to work if you can find another job other than this I say go for it

      5.0
      2 May 2019

      Nicu!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - nice atmosphere - good people - loads of opportunities

      Cons

      - canteen food is poor - sometimes long work hours - work life balance sometimes uneven

      3.0
      15 Aug 2017

      Client Account Management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      On-floor training is great. Subject-matter experts on hand at all times during initial few days of real calls. After settling down there is a lot of very useful knowledge that can be gleaned from this job and you discover constructive ways to truly help clients' needs. Coaching is patient, helpful and always two-way.

      Cons

      Hours a little bit more extra than needed. Initial off-floor training lacks cohesion in between its different stages (although I went through it at a time when the training personnel were undergoing change and there was transition, so it could be better now).

      Viewing 1 - 3 of 6 Reviews
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      Glassdoor has 12 FLG reviews submitted anonymously by FLG employees. Read employee reviews and ratings on Glassdoor to decide if FLG is right for you.