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      FactSet

      Engaged employer

      FactSet Client Support Engineer II reviews

      3.5

      79% would recommend to a friend

      (18 total reviews)
      avatar

      Phil Snow and Sanoke Viswanathan

      78% approve of CEO

      58% positive business outlook

      Client Support Engineer II employees have rated FactSet with 3.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Support Engineer II professionals have a good working experience there. FactSet is rated in line with the average (within 1 standard deviation) by Client Support Engineer II professionals compared to other employers within the Finance industry (3.7 stars).

      Reviews by job title

      18 reviews
      4.0
      5 Dec 2025

      Account manager

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good work life balance

      Cons

      Not very competitive pay, seems to be low for industry average

      5.0
      10 Sept 2024

      Good culture, benefits, tough work

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Company wise, good culture and benefits including free lunch People are less aggressive

      Cons

      Tough work. More and more difficult to get promotion. Leadership not treating the team fairly.

      Viewing 1 - 3 of 18 Reviews
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      Glassdoor has 5,524 FactSet reviews submitted anonymously by FactSet employees. Read employee reviews and ratings on Glassdoor to decide if FactSet is right for you.