Does Family Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Family Bank employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Family Bank. This rating has been stable over the past 12 months.

How satisfied are employees working at Family Bank?

84% of Family Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Family Bank 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Family Bank?

Operations Officer (9) , Bank Teller (8) , Relationship Manager (7) , Operations (5) , Operations Supervisor (4) , Relationship Banker (4) , Relationship Officer (4) , Teller (4) , Business Banker (3) , Customer Service Representative (3) , Accountant (2) , Branch Manager (2) , Business Development Manager (2) , Credit Manager (2) , DCO (2)

What are the pros of working at Family Bank according to real employee reviews?

"Good working environment to work in" ((in 11 reviews)); "Family Bank has a good culture" ((in 6 reviews)); "Friendly staff" ((in 3 reviews)); "Excellent working culture" ((in 3 reviews))

What are the cons of working at Family Bank according to real employee reviews?

"long extended working hours with no extra pay" ((in 5 reviews)); "The management especially at branch level" ((in 4 reviews)); "Salary is a bit low compared to other people in same positions in other banks" ((in 3 reviews)); "slow career growth and salary" ((in 3 reviews))

What are employees saying about Family Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Family Bank redundancy and their outlook for job security at Family Bank in 2026.

Family Bank Reviews

3.8

84% would recommend to a friend

(119 total reviews)

Peter Munyiri

97% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (119 reviews)

Family Bank has an employee rating of 3.8 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

119 reviews

4.0

9 Apr 2023

Professional organisation

Bank teller

Recommend

CEO approval

Business outlook

Pros

Everyone's role is definitely and individual goals set

Cons

Most staff work there for so long until they feel like they own the org

2.0

24 Sept 2016

Poor management and unprofessional

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The best thing about working here was the customers.

Cons

The lack of professionalism was shocking for ant business especially a bank. People are treated unfairly and those is supervisor roles need training. Some employees are not held accountable for serious mistakes while others are disciplined for petty reasons

2.0

14 Aug 2024

Relationship Manager-HO

Relationship manager

Recommend

CEO approval

Business outlook

Pros

Friendly staff who are committed on the job and very hardworking

Cons

Limited internal growth, career-wise especially at managerial levels.

Viewing 1 - 3 of 119 Reviews

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Family Bank

Family Bank Reviews

Company ratings over time

Reviews by job title

Professional organisation

Poor management and unprofessional

Relationship Manager-HO

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