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      Firefighters First Credit Union

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      Firefighters First Credit Union Reviews

      3.7

      65% would recommend to a friend

      (81 total reviews)
      avatar

      Dixie Abramian

      65% approve of CEO

      72% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity and inclusion

      3.8

      Culture and values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.3

      Senior management

      Firefighters First Credit Union has an employee rating of 3.7 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firefighters First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      81 reviews
      4.0
      1 May 2026

      Great remote work but strict performance tracking, and low employee value,

      Member services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Full remote work, Competitive benefits, Most Coworkers were very social, capable and kind.

      Cons

      Sales tracking. even though this is displayed as a "service" role. The numbers of referrals and sold products is heavily tracked. "blackout" vacation periods, and slow to approve or deny vacation requests

      5.0
      28 Mar 2026

      Excellent onboarding and Training

      Facilities assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Well-organized and thought out interview, onboarding and training processes. You will immediately feel you have support and given relevant information from day one. From the first interaction you are met with positivity and professionalism.

      Cons

      There honestly doesn’t seem to be anything.

      1.0
      5 Feb 2026

      Thank you for Kitchen Table

      Member advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Thank you FFCU for Kitchen Table! It gave many of us frontline workers the chance to discuss stories of mistreatment, overwork, and swap job opportunities!

      Cons

      overworked, given projects and then told you are not allowed time to work on those projects, members are unhappy with turn around times and ai and management and C suite could care less because they are making money, no incentives, micromanagement, very limited growth opportunities, poor organization, cult like coorporate structure.

      Viewing 1 - 3 of 81 Reviews
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      ReviewsFirefighters First Credit Union reviews

      Glassdoor has 84 Firefighters First Credit Union reviews submitted anonymously by Firefighters First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Firefighters First Credit Union is right for you.