Firestone Reviews

3.1

49% would recommend to a friend

(217 total reviews)

John S. Vincent

49% approve of CEO

40% positive business outlook

Firestone has an employee rating of 3.1 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firestone employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

217 reviews
4.0
28 Jan 2023

Service

Recommend
CEO approval
Business outlook

Pros

Great people to work for

Cons

Customers not understanding their circumstances

3.0
3 Nov 2022

Do Not Work Here

Recommend
CEO approval
Business outlook

Pros

Some of management is very well versed in the field, and understand expectations are high Customers can be appreciative Freedom to go about at your own pace(sort of) Bonuses

Cons

Here is where the list builds, and gets long. • expectations are incredibly high ▪︎Direct Vehicle Inspections must have lots of pictures, must have a 85%+ completion rate. ▪︎ reviews must be a 95% plus or its a failure on you, and you don't hit bonus, even though 9/10 it's a pricing issue. ▪︎ time limits are unreasonable, and they could expect a job with travel times, part location, and pickup, and setup on site, along with the job done in under 45mins(very unrealistic) ▪︎ the paperwork you have to do is insane as you are the technician, the service writer, the deal closer, the parts locator, the driver, and much much more. ▪︎the vehicle info and pictures and procedures they want followed, are also unrealistic, along with expecting on van cleanliness, communication with management, as well as the customer, and with local firestone shops, as well as the different auto parts stores in the area. The minimum hourly anyone applying here for should receive is 25$ an hour, no matter if your an apprentice, MS1, MS2, or management. Thats the minimum you should receive as this job, is more work than it is worth. Yes they expect you to work on certain things even at home, off the clock.

3.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Learn how to do basic things

Cons

If you have crap management then you won't be learning much more running around & grabbing stuff from other locations

Viewing 1 - 3 of 217 Reviews

Glassdoor has 248 Firestone reviews submitted anonymously by Firestone employees. Read employee reviews and ratings on Glassdoor to decide if Firestone is right for you.