Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 37 reviews)); "great training and place to start" ((in 27 reviews)); "Benefits are great" ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services redundancy and their outlook for job security at First Command Financial Services in 2026.

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First Command Financial Services

First Command Financial Services Reviews

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4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture and values

4.6

Diversity and inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

574 reviews

5.0

18 May 2026

Family-oriented culture with a need for process change

Communications manager

Recommend

CEO approval

Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

First Command Financial Services Response

Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.

3.0

28 Apr 2026

Headline

Brokerage operations analyst

Recommend

CEO approval

Business outlook

Pros

Some times work is good

Cons

Some times work is bad

First Command Financial Services Response

1mo

Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.

4.0

15 Apr 2026

Great place to work, but amenities need improvement

Software developer

Recommend

CEO approval

Business outlook

Pros

Great place to work !!

Cons

Amenities lag a bit comparatively.

First Command Financial Services Response

1mo

Thank you for taking the time to share your experience and for being a long tenured member of the First Command team. We’re glad to hear that you enjoy working here and appreciate your positive comments about the overall workplace. We also hear your feedback regarding amenities and understand how those details can impact day to day experience. Input like this is helpful as we continue looking for ways to improve our work environment and better support our employees. We appreciate your candor and your dedication to the organization.

Viewing 1 - 3 of 574 Reviews

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Jobs at First Command Financial Services

Senior Experience Researcher and Designer

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First Command Financial Services

First Command Financial Services Reviews

Ratings by category

Reviews by job title

Family-oriented culture with a need for process change

Headline

Great place to work, but amenities need improvement

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