30 Jun 2026
FirstCom Academy Reviews
3.4
58% would recommend to a friend
49% positive business outlook
FirstCom Academy has an employee rating of 3.4 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there.
Reviews by job title
253 reviews
5.0
22 Dec 2025
Recommend
CEO approval
Business outlook
Pros
- Flexible in exploring new technologies and able to translate them into real, production-ready implementations - Well-defined structure across system design, development, and deployment workflows - Clear development → testing → deployment flow, reducing friction and operational risk - Opportunity to participate end-to-end in system development, covering trainer platforms, learner systems, and internal operations tools - Strong exposure to both business logic and technical execution, not siloed development
Cons
- Some legacy systems and workflows require maintenance alongside new development, which can slow experimentation - Priorities can shift due to operational or compliance needs, affecting development timelines - Not all projects allow for deep technical exploration; some require practical, fast delivery over technical perfection - Documentation may lag behind implementation during busy periods - Tech stack decisions are often driven by business practicality rather than engineering preference
5.0
16 Dec 2025
A Role That Builds Strong Communication and Relationship Skills
Former employee, more than 3 years
Singapore
Recommend
CEO approval
Business outlook
Pros
I had a very positive experience working at FirstCom Academy Singapore as a Learner Engagement Executive. The role allowed me to develop strong communication and relationship-building skills through post-sales inquiries, learner support services, and ongoing rapport building with learners. The environment was supportive and collaborative, and I appreciated how the team valued learner satisfaction and long-term engagement. This role helped me grow professionally, especially in customer service, stakeholder management, and understanding learners’ needs. Overall, it was a rewarding experience that strengthened both my interpersonal and problem-solving skills.
Cons
As with many fast-paced service roles, there can be periods of high workload, especially during peak enrollment or follow-up periods. However, this also helped me improve my time management and prioritization skills.
Viewing 1 - 3 of 253 Reviews
