Firstup Reviews

3.2

51% would recommend to a friend

(271 total reviews)

Bill Schuh

60% approve of CEO

49% positive business outlook

Firstup has an employee rating of 3.2 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firstup employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

271 reviews
5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Our product solves real problems. Leadership team is wonderful and working hard to get our company on track. I feel empowered to do my job and advance the company with our leadership team! The people are Firstup are wonderful to work with and for.

Cons

Sales are down, but that is something we have a plan in place for and the leadership team is pushing us in the right direction.

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, with unlimited PTO for US based employees. The product is used, and relied on by some big companies, so there is a real impact to the work.

Cons

After a string of disappointing C suite leaders, and several waves of turnover, both voluntary and not, the Product and Engineering organization is a mess. A culture of fear and mistrust has been building, creating a generally unpleasant place to work. Outside of the leadership issues, the teams are all remote, with many spread across global timezones. This limits collaboration and encourages solo development, which has had a negative impact on product quality. Leading to a high level of quiet burnout that people do not feel safe sharing. Overall there is a feeling that Firstup has squandered these past few years. There is a growing feeling of helplessness, and my sense is, if left unaddressed, will change it from just being an unpleasant place to work to something much worse.

Viewing 1 - 3 of 271 Reviews

Glassdoor has 279 Firstup reviews submitted anonymously by Firstup employees. Read employee reviews and ratings on Glassdoor to decide if Firstup is right for you.