Does Five Star Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Star Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Five Star Bank. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Star Bank?

48% of Five Star Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Star Bank 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Five Star Bank?

Certified Personal Banker (5) , Bank Teller (4) , Teller (4) , Customer Service Representative (3) , Intern (3) , Personal Banker (3) , Relationship Banker (3) , Customer Service Representative (CSR) (2) , Manager (2)

What are the pros of working at Five Star Bank according to real employee reviews?

"Some great people there to work with as long as they were not management." ((in 11 reviews)); "Coworkers are friendly." ((in 4 reviews)); "not bad work life balance depending where you are" ((in 4 reviews)); "I feel like what I do matters and I have found my colleagues to be helpful, hard" ((in 3 reviews))

What are the cons of working at Five Star Bank according to real employee reviews?

"At all great management" ((in 8 reviews)); "Minimal training but standards impossible to reach without it." ((in 6 reviews)); "Benefits could be improved." ((in 5 reviews)); "Upper management is extremely disconnected from the branches." ((in 4 reviews))

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Five Star Bank

Five Star Bank Reviews

3.0

48% would recommend to a friend

(78 total reviews)

Martin K. Birmingham

58% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

Five Star Bank has an employee rating of 3.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Five Star Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

78 reviews

3.0

20 Nov 2025

Customers Are Great, Management is uneven

Sales and service associate

Recommend

CEO approval

Business outlook

Pros

There are great customers with this bank; however, high turnover leaves them frustrated

Cons

Management does not pay attention to why people are leaving. They should! I would make for much better customer satisfaction.

3.0

19 Nov 2025

Senior Leadership leaves much to be desired

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Some good folks to work with. Lots of volunteer opportunities and time allotted to volunteer.

Cons

Leadership recently pushing for return to office. Also “strongly urging” (forced) all employees to have a bank account here and told if you didn’t, that you would not be considered for future banking officer consideration. Senior leadership seems out of touch with lower lever staff. Often discussing their vacations, boats, etc when these are things some staff are not able to afford with current salary.

1.0

21 Aug 2025

A Tragic Sitcom

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The events at this organization, even over the past several years, is enough material for a 10-season sitcom. Any acquiring back would gain a customer communities filled with good and decent people. Remarkably, outside of the executive team, there are truly admirable and interesting people at this organization.

Cons

Working at this organization is not a sitcom; it’s a tragedy. Leaving this organization is worth celebration.

Viewing 1 - 3 of 78 Reviews

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Jobs at Five Star Bank

Sales & Service Associate