Fivestars Reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
1.0
14 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Base pay is competitive for entry level roles. If you work in a non-sales role, the office team seems to enjoy their roles. Product is actually beneficial, but very low end. You are basically selling a coupon and club card reward system for businesses.

Cons

Outside Sales Reps do not get access to the office. You do not even get a badge, treated like a second class citizen. Door to Door sales! This job requires you to go door to door from 8am-6pm daily! Rain or shine! They also monitor your activity and I heard they used trackers in the past! No Laptop. You keep the product in your trunk! You dont order it for customers, instead you bring it with you at all times, its almost like your a Vaccum Salesman. Almost nobody hits their monthly target, during one month, more then half of the sales team had finished the month closing only 1 deal (out of a quota of 10).

1.0
7 Mar 2017

A Fair Warning

Recommend
CEO approval
Business outlook

Pros

I got to work with some of the best people I have met so far in my sales career. People are genuine and you can make some great friendships. Health/Dental/Vision benefits were nice PTO was nice Free food 3X a week was nice

Cons

1. Overworked and underpaid 2. 90% management promoted from within leads to a consistently failing cycle. Bring in people from outside of the company to teach the team how to actually sell. When failure across the company is repetitive, maybe the amount of dials daily isn't the only variable to look at. 3. Unrealistic quotas and changing comp plan. Changed twice while I was there and it became impossible for even the top performers to hit their goals and get a decent paycheck. 4. Management lacks ability to provide constructive and prescriptive feedback, if you come with little experience, this is not the place to learn how to be a steller salesperson. 5. Incredibly high turnover. If you're considering this job now. Out of 100 people that were in the Denver office when I started, only 15 remained when I left. Both due to layoffs, people quitting because they were losing money, and people getting nixed left and right for not being one of the upper managements favorites. 6. They lead with fear. 7. This is a nice to have not need to have product. You are selling and audi to someone who only needs and can afford a bicycle. 8. Bad marketing strategies - after nearly 6 years in business no one knows who FiveStars is. 9. They advertise rapid growth but this ended up just being a huge step backwards in my career. Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role. The company is in too much chaos to support growth.

2.0
26 Oct 2014
Recommend
CEO approval
Business outlook

Pros

-Outside Sales -Most of co-workers are genuine nice people to work with -Meeting with SMB owners -Selling an truly effective product, the price point is fair and better than most competitors, however the price point is much higher than the competition

Cons

-You do everything from prospecting through close -You just have to make it happen, set appointments through cold-calling and canvass a lot -Unpredictable -Looooooong hrs, if you work 8 hrs a day, you won't make it and during the interview the managers make it sound you'll 've a lot of freedom, which is not the case. -Daily debrief calls to go over your day with your regions sales team, except Mondays, those calls are repetitive, no one listens and its just a waste of time. They are also late in the day when you just want to unwind and get with your personal life -Managers might call you several times during the day to ask about your day, which is repetitive because you have to go over it debrief calls anyways -Very negative and stressful if you are not doing well -Pour benefits - Health Benefits suck, and they said you are family and will always look out for you but this is not true, the company doesn't offer Short Term/ Long Term Disability and you are totally screwed if you need those -Only $230/ month for gas and cell phone, please note: you are using your own car and phone and driving a lot, so the $230 is nothing and the base salary is low - Lots right out of college people in management or managers that are older but didn't have experience managing before, so they can be out of line and unprofessional -You are also in charge of making marketing material, install the software and train the staff for the accounts you sell. Which takes time away from selling and is very time consuming

Viewing 1 - 3 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.