employer cover photo
employer logo
employer logo

Foundations Counseling

Is this your company?

Foundations Counseling Reviews

2.4

34% would recommend to a friend

(47 total reviews)
avatar

Chris Berger

35% approve of CEO

33% positive business outlook

Foundations Counseling has an employee rating of 2.4 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Foundations Counseling employee rating is 30% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

47 reviews
1.0
23 Apr 2022

Not a good place to work

Recommend
CEO approval
Business outlook

Pros

The other counselors and front desk staff I worked with were nice

Cons

Inconsistent work hours, low-pay during the first 3-6 months that does not match advanced degree/experience. Long and extended training with low pay — about 10 percent was helpful and the rest was to feed the CEO’s ego. The CEO is very narcissistic and defensive over any criticism. CEO is unprofessional- was badmouthing an employee during a large virtual staff meeting not realizing everyone could hear him. The business practices are very money driven rather than client focused and the cancellation policy is unfair to clients. There are no retirement benefits. Some days I would have to work random hours like 9-10, 1-3, 6-9 and decide if I wanted to commute back and forth or just stay at the office for 12 hours and only get paid for 6 at a very low hourly rate. Lots of blame on retaining clients is placed on the individual counselor rather than the expensive cost and inflexible policies such as no insurance and 48 hours to cancel. The CEO doesn’t believe in burnout and blames individuals if they are stressed rather than analyzing the workplace system as a whole. Turnover was very high for front desk and counselors which greatly effected client care. One of my colleagues gave more than 4 weeks notice to resign and they told her to leave in less than 2 weeks, which made it impossible to have healthy termination sessions with clients.

1.0
7 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The admin staff and therapists were great colleagues

Cons

The consistent ethical dilemmas I was put in and severe financial struggle drove me out of this company. -Misleading pay range. Required to see 30+ clients a week and paid less than 20% per client when clients are paying $180+ per session. There is no support while you build up your caseload. -Misleading information on getting clients quicker than you actually will. Perhaps due to how many therapists they’re hiring on and everyone trying to build a caseload at the same time. -Misleading information on having control of your schedule with expectations that you are available 6 days a week. You're expected to be available 8am-8pm until you consistently see 30+ clients a week. -They send out a daily email showing how many sessions each therapist has had each day which I observed and experienced, cultivated self doubt. -They have a lengthy weeks long training before you begin seeing clients and miss talking about any suicide protocol, limits of working with clients out of state, and limits of working with medicaid clients to name a few. Unfortunately reading other people’s negative experiences on Glassdoor was validating and resonated to my experience in all areas but especially in terms of ethics. -Their retention rate is insanely low and many at-will firing of employees without taking care of the clients which at times could be argued client abandonment. If you’re interested in hustle culture, working outside of your competency without appropriate support, testing ethical violations, and having zero free time, this place is for you.

2.0
11 Jan 2023
Recommend
CEO approval
Business outlook

Pros

The team (outside of management) are some of the most wonderful people you will work with. The administrative team specifically is a dream.

Cons

- The turnover rate is astronomical. The company is at the biggest it's ever been (around 50 employees) and in the year+ I was there, about 40 people quit and a handful more were fired for unjustifiable reasons. - The starting pay is $16/hour (it was just raised for the first time in about 8 years from $15/hour) and it's rare to get a raise. Throughout the interview process they often say there's a chance for a raise at the 6 month mark but that's never happened. - There were at least two claims of sexual harassment leveled against the CEO in the short time I was there. At least one of these was immediately dismissed by the CEO when he told the employee they were "remembering it wrong". There have been other claims of sexual harassment leveled against a counselor for which there is yet to be any disciplinary action taken. - Almost all of the positive reviews here were published by current members of management. They were all encouraged to write positive reviews as a marketing strategy attempting to improve the company's reputation. - Management will lie, manipulate, and exploit you. It doesn't matter if you're clinical or administrative. They'll use you until you have nothing left to give or until you start to see through their blatant ethics violations and speak up about it. I saw multiple employees begin to ask questions and then get fired for various "reasons" shortly afterward. - Despite some of the excellent work the employees do at this company, it is always overshadowed by management's desire, specifically the CEO's desire, to make as much money as possible. They will do this at the cost of their employee's wellbeing and with no regard for the welfare of clients. - Management has increased prices for sessions to $180. $180 for sessions that are often with unlicensed therapists who are fresh out of grad school. They refuse to implement a sliding scale or accept insurance and also claim they are unable to raise base pay for employees. Additionally, the therapists don't get a reasonable percentage of that session cost. - Administration is consistently treated as an inconsequential part of the team despite being the only ones responsible for client acquisition. - Management consistently asks for feedback from their employees but retaliates when the feedback isn't positive. - The CEO has successfully created a company with no accountability. He has the power to fire anyone that disagrees with him or questions his methods. There is no board of directors and those that could question him have all risen to management level because they agree with him in all significant areas.

avatar
Foundations Counseling Response
3y
Thank you for taking the time to provide this feedback. We have taken measures to better understand the needs of EACH employee and also understand the direction the company is working towards. We understand that these areas of personal growth and accountability don't always align with each employee. We wish you the best of luck and will take your feedback into consideration.
Viewing 1 - 3 of 47 Reviews

Glassdoor has 52 Foundations Counseling reviews submitted anonymously by Foundations Counseling employees. Read employee reviews and ratings on Glassdoor to decide if Foundations Counseling is right for you.