FreeWill Reviews

3.9

71% would recommend to a friend

(91 total reviews)

Jenny Xia Spradling

84% approve of CEO

70% positive business outlook

FreeWill has an employee rating of 3.9 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreeWill employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

91 reviews
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good mission, nice people

Cons

Performative - leaders will say they care about something, but don't actually do anything about it

4.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

work is genuinely meaningful: selling in support of nonprofits doing good, with a team that's smart, kind, and well-resourced. SPIFFs, conference travel, and consistent investment in sales tech (ex. Claude Pro). sales leadership (although a revolving door) has been supportive and encouraging in growing my skill sets and providing promotion opportunities. company provides generous PTO and parental leave, annual gifts, stock options, and WFH and professional development stipends. CEOs and department leaders are aspirational and inspiring.

Cons

competitive market to sell into, newer products still establishing PMF, team has seen staff turnover which created short-term uncertainty but also opened up real opportunity for people who stayed. feels like some folks in management speak down to others, but you learn to tune it out.

avatar
FreeWill Response
2d
Thank you for this incredibly helpful insight into working at FreeWill and for your several years of meaningful work with us! We're really glad you've been able to grow with us and have appreciated company benefits, resources, team members, and leadership.
3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great learning experience and people.

Cons

Low retention rates and that's why teams are always changing and aren't stable.

avatar
FreeWill Response
3w
We're glad you were able to learn a lot and enjoyed working with colleagues! FreeWill is proud to have a higher than average retention rate in the start up industry with the average employee staying with the company for several years.
Viewing 1 - 3 of 91 Reviews

Glassdoor has 95 FreeWill reviews submitted anonymously by FreeWill employees. Read employee reviews and ratings on Glassdoor to decide if FreeWill is right for you.