Does Freedom Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, Freedom Mobile employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Freedom Mobile. This rating has been stable over the past 12 months.

How satisfied are employees working at Freedom Mobile?

76% of Freedom Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freedom Mobile 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Freedom Mobile?

Sales Representative (86) , Sales Associate (77) , Retail Specialist (54) , Store Manager (42) , Retail Sales Associate (29) , Sales Specialist (22) , Team Lead (22) , Wind Specialist (19) , Customer Service Representative (16) , Manager (15) , Key Holder (14) , Specialist (6) , Keyholder (5) , Retail Sales Representative (5) , Retail Sales Specialist (5)

What are the pros of working at Freedom Mobile according to real employee reviews?

"and good commission if you work at a corporate location" ((in 62 reviews)); "Good benefits and experience for customer service" ((in 62 reviews)); "good people and able to build connections" ((in 23 reviews)); "Flexible hours and competitive environment." ((in 20 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at Freedom Mobile according to real employee reviews?

"Bad management will ruin the experience" ((in 32 reviews)); "Manager was a pain to deal with." ((in 13 reviews)); "Pay is low and upper management (not your direct boss, talking about HQ) are not always on the ball of things." ((in 8 reviews)); "Develop communication." ((in 5 reviews)); "Lack support from corporate level to front line staff and store managers regarding customer support." ((in 3 reviews))

What are employees saying about Freedom Mobile redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freedom Mobile redundancy and their outlook for job security at Freedom Mobile in 2026.

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Freedom Mobile

Acquired by Videotron

Freedom Mobile Reviews

3.9

76% would recommend to a friend

(765 total reviews)

Pierre Karl Péladeau

69% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.8

Culture and values

3.8

Work/Life balance

3.8

Compensation and benefits

3.5

Senior management

3.4

Career opportunities

Freedom Mobile has an employee rating of 3.9 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freedom Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

765 reviews

4.0

4 Jun 2026

Commission opportunities, but poor network challenges

Sales representative

Recommend

CEO approval

Business outlook

Pros

They are pretty good You get commision

Cons

Network is bad so you gotta convince

5.0

29 May 2026

Amazing learning experience with flexible hours

Software engineer intern

Recommend

CEO approval

Business outlook

Pros

Very amazing experience, you learn a lot

Cons

None really, it is very flexible and time accomodating

4.0

8 Apr 2026

Was A Great Place To Work - Still Is, With Adjustments

Key holder

Recommend

CEO approval

Business outlook

Pros

Commission structure means you are making above minimum wage. If you put in the time and effort, you can do very well in sales even on part time hrs. Ive had years working under 30 hr/week and making nearly 50K per year

Cons

Benefit plan has switched from Sunlife with full coverage to a company no one knows called Beneva. Less reimbursement for health and dental. HARD to move into corporate level as it is apparent that movement is favoured in retail environments only

Viewing 1 - 3 of 765 Reviews

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Jobs at Freedom Mobile

Retail Specialist Conestoga Mall

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Retail Specialist Value: Hillcrest