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Fresh Direct (UK)

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Fresh Direct (UK) Reviews

3.3

57% would recommend to a friend

(66 total reviews)

Raj Tugnait

78% approve of CEO

55% positive business outlook

Fresh Direct (UK) has an employee rating of 3.3 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fresh Direct (UK) employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

66 reviews
1.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The pay is reasonable and the site itself is trying to become modern. A few of the regular staff are friendly and supportive — but they’re the only good part of the job.

Cons

Fresh Direct Bicester has one of the most toxic workplace cultures I’ve ever experienced. Favouritism runs deep — if you’re part of the management’s inner circle or you constantly agree with them, you’ll have no problems. But if you speak up, challenge poor decisions, or try to stand up for what’s right, they will make your working life unbearable. Management doesn’t lead — they intimidate. Bullying is brushed off as “management style.” Those who question anything are isolated, given impossible workloads, or micromanaged until they quit. It’s a clear pattern: they push out anyone who doesn’t conform. There’s no genuine support for staff, and HR seems to protect management rather than the people doing the actual work. Morale is at rock bottom, and turnover is sky-high for a reason.

Viewing 1 - 3 of 66 Reviews

Glassdoor has 66 Fresh Direct (UK) reviews submitted anonymously by Fresh Direct (UK) employees. Read employee reviews and ratings on Glassdoor to decide if Fresh Direct (UK) is right for you.