Question 1

Does Freshworks pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Freshworks?

Accepted Answer

47% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Freshworks?

Accepted Answer

Senior Software Engineer (164), Software Engineer (160), Product Specialist (96), Account Executive (75), Lead Software Engineer (74), Customer Success Manager (67), Account Manager (45), Business Development Executive (42), Business Development Manager (39), Technical Account Manager (39), Senior Account Executive (36), Sales (31), Technical Account Manager (TAM) (30), Sales Development Representative (SDR) (27), Manager (25)

Question 4

What are the pros of working at Freshworks according to real employee reviews?

Accepted Answer

"Culture is good and office enviroment is good to go" ((in 427 reviews)); "good work life balance and office." ((in 200 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 197 reviews)); "Great People in office who are there to help" ((in 132 reviews)); "Free food and goodies" ((in 124 reviews))

Question 5

What are the cons of working at Freshworks according to real employee reviews?

Accepted Answer

"Micro management and no promotions" ((in 79 reviews)); "When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 67 reviews)); "Poor leadership and confusing messaging" ((in 59 reviews)); "No Job Security and the culture has been depricated." ((in 32 reviews)); "Favoritism and tribalism is prevalent in the company recently." ((in 12 reviews))

Question 6

What are employees saying about Freshworks redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks redundancy and their outlook for job security at Freshworks in 2026.

Freshworks

Freshworks Reviews

Company ratings over time

Reviews by job title

Friendly team in a good company environment

Great place to work, but strategies frequently change

Good product but culture needs improvement

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