Frontgate Reviews

The company claims to be experienced in catalog and retail sales, when in fact they are not. They will leave it up to people at the store level to figure out the large problems that lie within their extremely flawed business. Corporate claims they value feedback, yet they reject it. They are completely out of touch with their employees and reality in general. The marketing team is below average and in turn the store goes through periods of making no sales. In turn - employees are punished by cutting hours/layoffs.

Everyone is overworked and open positions are often eliminated/not filled which results in even more work expected from those who stay. If you express concern about workload, you will be gaslit by a “we ALL have to work hard for the sake of the business” statement and your concerns will be dismissed. No growth or promotions, the excuse will always be “when business is better”. Those hired in from outside typically make more than those who have been here for years. Culture has never been great here, but there are constant claims of “improvements in progress”. Most of these improvements will go no where because unless executives are willing to embrace that culture, it will not carry down.