There is poor financial planning, resulting in frequent layoffs followed by rehiring at lower wages. Processes and procedures are unclear or undocumented, and system/platform issues are common, often leading to mistakes for which employees are held responsible.
Management practices include excessive micromanagement, unprofessional communication, and constant pressure that negatively affects morale. Despite promoting inclusivity, non-Canadian workers are treated differently, creating an unhealthy and stressful work environment.