Gate Gourmet Reviews

3.0

48% would recommend to a friend

(967 total reviews)
avatar

Christoph Schmitz

46% approve of CEO

39% positive business outlook

Gate Gourmet has an employee rating of 3.0 out of 5 stars, based on 967 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gate Gourmet employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

967 reviews
4.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Good management and friendly colleagues

Cons

Benefits average and location not so convenient

4.0
3 Apr 2024

Good colleagues and teams

Recommend
CEO approval
Business outlook

Pros

People generally work well in teams and supportive to each other. Respect for one another. Good medical benefits.

Cons

Work load very high at times and leads to burnout.

1.0
10 Apr 2014
Recommend
CEO approval
Business outlook

Pros

As a driver you get to drive at an airport and see all types of aircraft. You meet a wide range of people. You add Airport experience to your resume.

Cons

Where do I start? It is cheaper to pay the fines for not having health insurance than it is to pay the health insurance offered by Gate Gourmet. The "benefits" offered by the company are laughable. As a driver for Gate Gourmet, in Chicago, you will never make more than 15 dollars an hour. Gate Gourmet hires people who know nothing about the operation to be supervisors. There are no incentives for employees to do a good job and or be quick to do their job. The slower lazy/dumber people end up getting rewarded in a way. Basically, as a driver, if you hurry to do your work you will be rewarded with extra assignments. Where as if you take your time and be slow you will be rewarded by having an assignment taken away. There are so many things wrong with this company. They are total hypocrites, they push safety like there is no tomorrow. Yet nothing is done to make the workplace safer. Trucks are very rundown. I personally wrote up truck problems on my pre trip sheets and never saw the issues repaired. I had a truck catch on fire while I was in the air catering. It was very dangerous and scary and when I told my supervisor I was concerned for my safety I was talked down to. I was talked down to often for refusing to drive unsafe trucks. Extreme working condition. In the summer you deal with the heat plus the high heat of jets. Then in the winter you deal with cold and ice. They do not salt or deice the ramp area around the aircraft so it is extremely slippery. I personally slipped and ended up hurting my knee and ankle and was unable to return to work. When I was hurt on the job I was told to drive myself to the clinic to seek medical attention, this led to my leaving the company.

Viewing 1 - 3 of 967 Reviews

Glassdoor has 1,342 Gate Gourmet reviews submitted anonymously by Gate Gourmet employees. Read employee reviews and ratings on Glassdoor to decide if Gate Gourmet is right for you.