Does Gelatissimo pay their employees well?

According to anonymously submitted Glassdoor reviews, Gelatissimo employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Gelatissimo. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Gelatissimo?

49% of Gelatissimo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gelatissimo 4.0 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Gelatissimo?

Customer Service (5) , Casual Sales Assistant (3) , Ice Cream Scooper (3) , Crew Member (2) , Front of House Staff (2) , Ice Cream Scooper and Cashier (2)

What are the pros of working at Gelatissimo according to real employee reviews?

"good manager" ((in 3 reviews)); "Friendly staff" ((in 3 reviews)); "The team is friendly, creating a welcoming and positive environment to work in." ((in 3 reviews))

What are the cons of working at Gelatissimo according to real employee reviews?

"bad pay" ((in 3 reviews)); "Forget the 30 minutes you're entitled to getting Customers can be extremely rude but they hold the power by posting bad reviews and getting upper management to reprimand employees." ((in 2 reviews))

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Gelatissimo

Gelatissimo Reviews

3.4

49% would recommend to a friend

(43 total reviews)

45% positive business outlook

Ratings by category

4.0

Work/Life balance

3.0

Diversity and inclusion

2.7

Culture and values

2.7

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Gelatissimo has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gelatissimo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

43 reviews

5.0

22 May 2025

Nil

Crew member

Recommend

CEO approval

Business outlook

Pros

Good management Nice coworkers and air-conditioning

Cons

Very long standing hours and can get crowded during peak hours

5.0

17 Jun 2025

gelatissimo

Customer service

Recommend

CEO approval

Business outlook

Pros

really good, got to try icecreams

Cons

no cons, i loved it

5.0

15 Nov 2024

Supportive Management

Barista/cashier/gelato assistant

Recommend

CEO approval

Business outlook

Pros

As a new employee at Gelatissimo, I’ve had a great experience so far. The management is incredibly supportive and responsive, taking the time to thoroughly train me and accommodate my needs, especially since this is my first job. The team is friendly, creating a welcoming and positive environment to work in. I’m grateful for the opportunity to grow here and feel confident in such a well-managed workplace! The owners are really passionate about their products and find meaning and purpose in their gelato and that’s why we are called Gelato Ambassadors and Artisans. It’s fun working here.

Cons

I’m a new employee, so have no cons to report.

Viewing 1 - 3 of 43 Reviews