GenScript Technical Account Manager reviews

3.9

92% would recommend to a friend

(10 total reviews)

Frank Zhang and Sherry Shao

38% approve of CEO

98% positive business outlook

Reviews by job title

10 reviews
4.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

1)Fast-paced growth with tangible career advancement: The company offers a clear path for high performers. I've seen fresh graduates promoted to supervisor or manager roles within just 1-2 years based on merit and strong results. 2) Continuous learning in a dynamic field: Genscript job may provide exposure to cutting-edge trends in biomedical research and opportunities to develop practical business skills. A unique perk is the chance to collaborate with industry leaders whose names you might otherwise only read about. 3)A genuinely supportive and friendly culture: Colleagues are nice and helpful, a collaborative spirit that stems from the company's start-up roots. This creates an environment where people are invested in each other's success. 4) Competitive and improving benefits package: Time Off: 12 vacation days (after 1 year of service), 2 floating holidays, 2 personal days, and 5 sick days. Health Insurance: A strong plan is offered. Notably, the company contributes $2,000 to your Health Savings Account (HSA) if you select that option.

Cons

1)The workload is heavy, no surprise there – but that’s pretty much the norm in this industry and economy. You really have to be ready to put in the hours. 2)Pay isn’t the most competitive, especially if you’ve been here a few years. It’s something people do notice and talk about. 3) Working globally comes with real challenges. You’ll be coordinating with teams and clients across time zones—like calls with the West Coast or late-night meetings with Asia. and the toughest part is often the cultural gaps, whether it’s between the U.S. and Asia or across different parts of the business (like research, commercial, and production). It takes some getting used to, and everyone feels it in their own way.

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GenScript Response
4mo
Thank you for your feedback. It is great to hear about some of the pros you have specified, and we appreciate the advice to management you have shared. We understand that there are some challenges employees face and are always trying to find new solutions to limit these changes so thank you for sharing your honest feedback.
4.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Good place to develop professional skills

Cons

Lots to learn: need to be the right fit to excel

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GenScript Response
5mo
Thank you for sharing your feedback and for highlighting the positive aspects of working at GenScript. We’re glad to hear that you find our environment supportive for professional growth. We understand that there is a lot to learn, and we strive to provide resources and training to help our team succeed. Your input is valuable, and we appreciate your commitment and hard work.
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