GenServe Reviews

3.0

42% would recommend to a friend

(28 total reviews)

Fred Smagorinsky

64% approve of CEO

62% positive business outlook

GenServe has an employee rating of 3.0 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GenServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

28 reviews
2.0
24 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The road guys are great and will help you when you need it

Cons

Manager Scott micro management has become excessive. Yells at guys for doing the right things for their customers. Very hostile environment to work in. The pay is the only reason to try and hang on. Never provides any type of training.

1.0
2 Jan 2025

Terrible company

Recommend
CEO approval
Business outlook

Pros

The only thing is you get paid every Friday.

Cons

This is a terrible company to work for. I have never worked for a company with so much turnover. The upper management doesn`t have a clue how to run a company, because they don`t care about the employees. I think we are on the 5th branch manager in 2 years, and we have had so much turnover in 2024 that we lost count. The company hired a new dispatcher around September, and he was doing a great job, but they fired him the week before Christmas. I would not recommend anyone to work here. I highly recommend that you stay away from this dumpster fire.

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GenServe Response
1y
Thank you for expressing your concerns. Our Regional Manager for Texas is already aware of this situation and is acting on it as we speak. As far as the dispatcher is concerned, I would like to say if "he was doing a great job," then why would he have been let go? I'm concerned that this statement is not entirely true. Once again thank you for providing your feedback so we know the areas to improve on.
3.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Plenty of work for technicians but if not careful will work you into exhaustion without asking you if you can handle it.

Cons

Will wake up on work days with no work in queue, or getting calls of job changes last second or while on the way to job prepared for the day.

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GenServe Response
1y
Thank you for your feedback. We will make sure to implement a solution to this situation.
Viewing 1 - 3 of 28 Reviews

Glassdoor has 28 GenServe reviews submitted anonymously by GenServe employees. Read employee reviews and ratings on Glassdoor to decide if GenServe is right for you.