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      Globe Life

      Engaged employer

      Globe Life Customer Service Advocate reviews

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      4.9

      98% would recommend to a friend

      (6 total reviews)

      Frank Svoboda and J. Matthew Darden

      Not enough data to show CEO approval

      98% positive business outlook

      Ratings by category

      5.0

      Culture and values

      5.0

      Diversity and inclusion

      5.0

      Compensation and benefits

      4.0

      Senior management

      4.0

      Career opportunities

      3.0

      Work/Life balance

      Reviews by job title

      6 reviews
      5.0
      16 Feb 2025

      Work at home customer service rep

      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Company provides all equipment, paid training paid holidays and personal and sick time as well. 401k health and dental insurance and more. Work from the comfort of my home in my jammies. Never had a single problem with one of my coworkers. Room to grow and Globe Life strongly believes in giving back so there's a lot of opportunities here. Christmas bonuses, scholarships for employees children. Very positive atmosphere with coworkers uplifting and encouraging.

      Cons

      Pay is good but it could be better. Bi-weekly pay, Promotions or annually. 30 minute lunches seem to go too fast. The customers can be quite rude and sometimes it can be quite stressful dealing with some of them but the good outweighs the bad on that.

      avatar
      Globe Life Response
      1y
      Thank you for your feedback. We strive to provide our agents with the ability to have a successful career in a positive work environment and we're happy you're enjoying it. As you know, this career can be extremely productive both financially and personally with hard work and dedication. Best wishes for a long future of success at Globe Life.
      4.0
      6 Oct 2022

      customer service advocate

      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      good schedule cafeteria close to my house good coworkers

      Cons

      a lot of time spent talking on the phone but that's because its a call center

      avatar
      Globe Life Response
      3y
      Thank you for your feedback regarding your time with Globe Life. We're glad you enjoyed our positive, friendly work environment, along with our flexible schedule and employee perks. We appreciate the time you spent as a member of our team and wish you all the best in your future career path.
      2.0
      22 Jun 2022

      Consistent work for low pay

      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      I personally don't have any pros about this company

      Cons

      40 minute lunch breaks, low pay rates, must work in office, dealing with highly upset customers on a daily basis. Can't go out of a 4 minute call handle time.

      avatar
      Globe Life Response
      3y
      Thank you for your feedback regarding your time at Globe Life. We're sorry your employment experience didn't meet your expectations. Improving our employee experience by listening to former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email of your experience to feedback@Globelifeins.com with more details that weren't shared in your review so that we can look further into the improvements that are needed in your former department. Best wishes in the future.
      Viewing 1 - 3 of 6 Reviews
      Related searches: Globe Life Customer Service Advocate jobs | Globe Life salaries | Globe Life benefits | Globe Life interviews
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