Unrealistic expectations and micromanagement undermined operations and work-life balance
Pros
Strong operational team with solid knowledge and collaboration. Fast-paced environment that provides opportunities to learn and develop quickly.
Cons
Leadership consistently operated with unrealistic expectations and limited operational understanding, frequently bypassing structure and relying on micromanagement. Decisions impacting staffing and performance were often made without full context or input from those closest to operations. This undermined leadership effectiveness, eroded trust, and created ongoing pressure outside of reasonable working conditions. Work-life balance was not respected, with expectations to remain available even during time off. Company values around culture and balance were communicated, but not consistently demonstrated in practice.