Does Gong Cha pay their employees well?

According to anonymously submitted Glassdoor reviews, Gong Cha employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Gong Cha. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Gong Cha?

63% of Gong Cha employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gong Cha 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gong Cha?

Barista (111) , Cashier/Barista (38) , Part Time Service Crew (12) , Boba Barista (8) , Shift Lead (8) , Bubble Tea Barista (6) , Cashier (6) , Tearista (6) , Service Crew (5) , Tearista & Cashier (5) , Bobarista (4) , Customer Service Representative (4) , Part Time Cashier (4) , Shift Leader (4) , Crew Member (3)

What are the pros of working at Gong Cha according to real employee reviews?

"free drinks and meeting customers" ((in 49 reviews)); "Some staff are friendly and nice to work with" ((in 13 reviews)); "Colleagues can be nice and supportive of each other" ((in 12 reviews)); "Great working environment here with a lovely manager that is forgiving despite any mistakes made" ((in 12 reviews)); "Flexible hours and fun environment" ((in 12 reviews))

What are the cons of working at Gong Cha according to real employee reviews?

"bad management and messy organization" ((in 34 reviews)); "Low pay hard work sometimes" ((in 28 reviews)); "Low Salaries, Manager not good" ((in 8 reviews)); "No benefits and often understaffed." ((in 7 reviews)); "Low salary" ((in 5 reviews))

What are the top reviewed Gong Cha locations?

Singapore , Bedok New Town , Jurong West New Town , Orchard , Tampines New Town , Yishun New Town , Paya Lebar , Toa Payoh New Town , Ang Mo Kio New Town

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Gong Cha

Gong Cha Reviews

3.6

63% would recommend to a friend

(400 total reviews)

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (400 reviews)

Gong Cha has an employee rating of 3.6 out of 5 stars, based on 400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gong Cha employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

400 reviews

1.0

12 Oct 2018

crappy and rude management

Cashier/barista

Recommend

CEO approval

Business outlook

Pros

free drinks, flexible hours, friendly (?) coworkers

Cons

rude bosses, immature and petty

3.0

6 Dec 2025

Ok

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good seniors to guide the new joiners

Cons

Low pay. Could be better to match industry standards

2.0

1 Jul 2025

meh

Barista

Recommend

CEO approval

Business outlook

Pros

free drink and learning experience

Cons

long hours, random hours cut without saying in advance

Viewing 1 - 3 of 400 Reviews

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Company ratings over time

Reviews by job title

crappy and rude management

Ok

meh

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