The constant degrading from FSPs and lack of support from management team makes it unbearable. Expectations are too high with the tools were are given. We are expected to meet far too high of numbers, while at the same time having little to no incentive to do so. Every other department has bonus, raises, etc. We do not. Another big issue is the micromanaging. Whether it is being away from your desk for more than 5 minutes or talking to a coworker, if you're not online and available every single second you will get harped on. The fact that they are always aware of how available you are but never are available for help or support themselves is really telling. The overbearing way of explaining expectations makes it feel like school again, which is not what anybody needs from a job. With that the clique aspect of this job is insane. Lots of nepotism as almost everyone here is related to one another or knows someone. If you are not one of the above you are viewed as an outsider...again like high school. The admin team has an insanely high turnover rate. When people come in they stay for a month or two, then quickly move on as this department has so many issues. Recently though they stopped letting people move to other departments, which I think is not smart on Gradients part. Instead of investing in their employees by helping them find better fits or improving the admin team as a whole, they shut down any movement which drives people to leave the company. The benefits here are a joke as the dental does not even cover cleanings. Pay is also not comparable to other jobs and has a huge discrepancy between workers. The lack of movement/potential to grow at this company, especially on the admin team is null and void. If you're thinking about working here, please reconsider. There are MANY other places to work. So overall: benefits, pay, managers, coworkers, micromanaging, degrading language, shall I go on?
