Does Greggs pay their employees well?

According to anonymously submitted Glassdoor reviews, Greggs employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Greggs. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Greggs?

61% of Greggs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greggs 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Greggs?

Team Member (543) , Supervisor (197) , Senior Team Member (142) , Sales Assistant (120) , Shop Manager (74) , Sales Associate (61) , Customer Service (56) , Assistant Manager (54) , Manager (54) , Customer Assistant (46) , Shop Assistant (45) , Weekend Team Member (44) , Sales Floor Team Member (43) , Shift Manager (42) , Baker (41)

What are the pros of working at Greggs according to real employee reviews?

"The pay is good and you learn alot and gain alot of experience in customer service." ((in 417 reviews)); "Staff are Friendly and supportive" ((in 222 reviews)); "Nice people and very flexible" ((in 163 reviews)); "Flexibility and great teams throughout the business." ((in 145 reviews)); "good benefits and work holiday pay" ((in 104 reviews))

What are the cons of working at Greggs according to real employee reviews?

"Bad management rushed constantly and food burns easy" ((in 217 reviews)); "Long hours and often chaotic" ((in 213 reviews)); "Manager was awful" ((in 146 reviews)); "Early hours and long hours" ((in 46 reviews)); "Unsociable working hours at times" ((in 32 reviews))

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Greggs

Greggs Reviews

3.7

61% would recommend to a friend

(4,058 total reviews)

Roisin Currie

72% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,058 reviews)

Greggs has an employee rating of 3.7 out of 5 stars, based on 4,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greggs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

4K reviews

4.0

2 Jul 2026

Good

Team member

Recommend

CEO approval

Business outlook

Pros

Good pay, profit share bonus

Cons

Lots of hard work, customers

1.0

1 Jul 2026

Poor management and staffing issues affect work environment

Team member

Recommend

CEO approval

Business outlook

Pros

None, management would change shift rota without informing staff

Cons

Lots, poor staffing on busy days

5.0

1 Jul 2026

Greggs

Sales advisor

Recommend

CEO approval

Business outlook

Pros

Great discounts and fun day

Cons

Shift pattern, so working across all 7 days, hard to keep social life

Viewing 1 - 3 of 4,058 Reviews

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