Grill'd Reviews

2.5

23% would recommend to a friend

(1,070 total reviews)

Simon Crowe

15% approve of CEO

19% positive business outlook

Grill'd has an employee rating of 2.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grill'd employee rating is 32% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

1K reviews
3.0
13 Feb 2023

Ok

Recommend
CEO approval
Business outlook

Pros

Team Learning to work hospitality Certificate

Cons

Management could be much better

3.0
24 Jun 2015

As close as you can get to being illegal without crossing the line

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The other employees - however not all of them. A lot of employees are rude and love gossip. Especially my manager. - Getting free food when working a shift longer than 5 hours - however this very rarely happens, I'm lucky if I get a five hour shift.

Cons

- Pay is an absolute joke. The company can get away with paying employees what they do because we are classed as trainees, however when I started working at Grill'd I had no idea about this, and was never signed up to the training. Even now being signed up (6 months late), I still receive no training. - My boss loves to put people down. Sometimes he gives an employee no shifts for the week because he simply doesn't like them - and makes it clear by not giving them any work. Also in a "review" I had with my boss, he basically told me that people were telling him they don't like me, and that I should fix that. And that "I don't have to stay with the company". - Not receiving penalty wages and being paid under minimum leaves you feeling useless. - Nothing good that you ever do will be recognized. - This may not be true to all stores, but my store has a list written up in the staff area of the top 10 employees. Just to make you all feel a little more crappy.

1.0
24 Jul 2019

Working Here is a Big Mistake

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing good at all.

Cons

I complete regret accepting the offer to work at Grill'd. Toxic workplace on all levels. You are overworked and under rewarded with impossibly high expectations. You are expected to master stations with barely any training - and if you ask for clarification management get frustrated. The introduction of the membership system made mystery shops impossible to pass, especially in high traffic, touristic areas. Was on a Trainee contract which is pretty much as scam for them to underpay and overwork you. You were expected to complete the training in your own time. Managers/Team leaders obviously pick favourites and give them preferential treatment while singling others out for the same behaviours. Management (obviously had issues) and took out their frustration with the demanding nature of the restaurant on the new employees frequently. Instead of addressing problems head on, they often make comments behind your back (which is counterproductive for your growth as an employee). Due to the high turnover rate there is barley any employee culture. Long-term employees barely talk to the newer employees (less than a year) making you feel completely alone on 8 hour shifts. I hope the chain flops xx.

Viewing 1 - 3 of 1,070 Reviews

Glassdoor has 1,141 Grill'd reviews submitted anonymously by Grill'd employees. Read employee reviews and ratings on Glassdoor to decide if Grill'd is right for you.