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      HDIS

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      HDIS Reviews

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      3.4

      51% would recommend to a friend

      (57 total reviews)

      Mark Nedvin

      75% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      3.7

      Culture and values

      3.3

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      HDIS has an employee rating of 3.4 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HDIS employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

      Reviews by job title

      57 reviews
      1.0
      19 Oct 2016

      Not a positive environment

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-workers are very nice, but you need to realize you cannot speak poorly about the company or you might be reported or even fired.

      Cons

      Job is more stressful than it needs to be because of subjective grading on phone calls. Required to report mistakes made by co-workers, which may cause them to lose their bonus. Pay is so low you really need the bonus to help make the wage tolerable. Not allowed to speak freely; must maintain a false attitude of satisfaction and happiness or they will fire you.Overall it is a pretty creepy place to work. Also; flat out lied to about bonus amounts; was told average was $600 a month, probably more like $25 if that. Difficult to get time off.

      3.0
      2 Jul 2015

      Low Wages

      Medicaid customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work if you have children. They are very flexable They are Family oriented Friendly

      Cons

      Very low wages very little opportunity for advancement. Favoritisim to some employees. Benefits are extremly high if you have children

      3.0
      8 Oct 2021

      Good benefits, lots of work

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, kinda and understanding management

      Cons

      Crabby customers, lots of work for low pay, non flexible scheduling, stressful work environment

      avatar
      HDIS Response
      4y
      Hi! Thank you for being so transparent. Considering our demographic of customers and the reasons for which they call, they may not always be in the brightest mood, and we know that this can take a toll on our Customer Care Representatives. We do hope that you find ways in your personal time to recuperate and create peace within despite what has occurred during your work day. Also, if you have suggestions for helping your work environment become less stressful, we are certain that your management team would be happy to hear/read them. As you noted, our managers are understanding and kind, but they get stressed too, so any ideas will help! Finally, low pay/a large workload and non-flexible scheduling can be frustrating to navigate through, but we are working on those items, for sure. Take care and we hope you are still managing to enjoy your journey with us :-)
      Viewing 1 - 3 of 57 Reviews
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      ReviewsHDIS reviews

      Glassdoor has 61 HDIS reviews submitted anonymously by HDIS employees. Read employee reviews and ratings on Glassdoor to decide if HDIS is right for you.