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      HOT

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      HOT Reviews

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      3.1

      28% would recommend to a friend

      (75 total reviews)

      29% positive business outlook

      Ratings by category

      3.2

      Diversity and inclusion

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Culture and values

      2.8

      Compensation and benefits

      2.7

      Senior management

      HOT has an employee rating of 3.1 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HOT employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      75 reviews
      2.0
      7 Jan 2026

      Help Desk at Hot

      It support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team of supporters Home to work shuttle service

      Cons

      Outsourced work Disrespectful attitude of management Very low salary! No possibility of promotion

      4.0
      27 Oct 2025

      Salery

      Economist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is good

      Cons

      Technology is a bit old

      3.0
      7 Oct 2025

      Excellent Pay and Strong Team Culture at HOT Call Center

      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      least 5 words) High hourly pay (40 ILS/hr) is excellent for the industry. The team environment is supportive, and management provides good training and clear direction. I have a stable schedule and opportunities to develop new communication and problem-solving skills.

      Cons

      The work can be demanding, and some customers are very challenging. Productivity metrics are strictly monitored.

      Viewing 1 - 3 of 75 Reviews
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      ReviewsHOT reviews

      Glassdoor has 78 HOT reviews submitted anonymously by HOT employees. Read employee reviews and ratings on Glassdoor to decide if HOT is right for you.