Reviews by job title

476 reviews
3.0
16 Mar 2026

A company that has gone downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance, great benefits, great coworkers

Cons

Used to be a company focused on care but management has lost that caring touch. Multiple company-wide layoffs within 6 months and they are laying off high performers because they have high salaries. After layoffs, management doesn't acknowledge people lost or workload impossibilities. Huge push on AI despite valid concerns on implementation and no support on using AI day-to-day...feels like management is pushing AI to cut out jobs for a better financial outlook. Even before layoffs, career progression incredibly unclear and notoriously difficult.

5.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Accommodating and great benefits. Breaks provided and discounts on Hallmark. Fun company that will have you laughing with your co workers

Cons

New employees make the old employees very competitive. One lady turned my speed up on my wrapping paper machine so I was far behind my co workers next to me, she was purposely trying to have me over work. Men will instantly flirt your first day, do not cave and tell management.

4.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great management, strict on certain policies, which allows for a clear understanding of conduct and procedures. Fun work environment.

Cons

Heavy emphasis on customer satisfaction, which isn’t necessarily a con, we would go above and beyond to ensure customers were happy.

1.0
14 Feb 2026

An awful company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a pay check!

Cons

Management is awful. Its a click of people and if the manager is questioned about any of the shady work you can forget about getting any work. I called out the manager and needless to say, I'm not to be employed again by the company even though I quit. Would not recommend and I've heard of several people having the same issue. I've worked for many people and never had any issues, but can't say the same with Hallmark

5.0
24 Mar 2026

Good employer

Recommend
CEO approval
Business outlook

Pros

Flexibility Time management Planning Overtime

Cons

Minimum pay Not enough contracted hours Travel time Not allowed to take holidays during all seasonal occasions

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

It was nice to work with friendly people- both from the stores that were serviced and from the company

Cons

The management was awful. Out of touch, unrealistic in their expectations and unwilling to accommodate the "flexible" schedule they advertised. Didn't give enough time to get stores serviced and were quick to criticize when a job was completely finished. Not great to have to leave jobs not completely to stay within the very minimal hours that were allotted each week.

2.0
25 Jan 2026

It's okay

Recommend
CEO approval
Business outlook

Pros

Well known brand with corporate level benefits

Cons

Pay is below market and middle/senior management have no clue what they are doing resulting in constant reorgs

Viewing 1 - 3 of 476 Reviews

Glassdoor has 3,771 Hallmark reviews submitted anonymously by Hallmark employees. Read employee reviews and ratings on Glassdoor to decide if Hallmark is right for you.