Does Health First Health Plans pay their employees well?

According to anonymously submitted Glassdoor reviews, Health First Health Plans employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Health First Health Plans. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Health First Health Plans?

51% of Health First Health Plans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health First Health Plans 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Health First Health Plans?

Customer Service Representative (4) , Claims Analyst (2) , Claims Examiner II (2) , Customer Service Representative (CSR) (2) , Customer Service Specialist (2) , Registered Nurse (2)

What are the pros of working at Health First Health Plans according to real employee reviews?

"small organization, accessible leadership, opportunity for growth" ((in 3 reviews)); "when it was work from home it was good" ((in 3 reviews)); "Company has really great benefits" ((in 3 reviews)); "Free insurance, convince, locations all throughout Brevard" ((in 2 reviews))

What are the cons of working at Health First Health Plans according to real employee reviews?

"The pay is extremely low and unless you have never worked anywhere else before, there are much better options." ((in 5 reviews)); "Awful management and hysterical attempts to cover up problems without addressing core issues" ((in 3 reviews))

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Health First Health Plans

Health First Health Plans Reviews

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3.3

51% would recommend to a friend

(57 total reviews)

Jerry Senne

77% approve of CEO

48% positive business outlook

Ratings by category

3.4

Culture and values

3.4

Compensation and benefits

3.3

Diversity and inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Senior management

Health First Health Plans has an employee rating of 3.3 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health First Health Plans employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

57 reviews

2.0

20 Jan 2026

Nepotism and Cronyism

Customer service representative

Recommend

CEO approval

Business outlook

Pros

I guess it was wfh untill it wasn't and was very annoying

Cons

Not a meritocracy, more about who you know than what you know

4.0

17 Nov 2025

Excellent teammates

Sr. software engineer

Recommend

CEO approval

Business outlook

Pros

Everyone is great to work with. Great culture.

Cons

Compensation is a bit lacking.

3.0

7 Jul 2025

Great for some, not for all

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Lots of training before going on the floor.

Cons

Very micromanaged, calls are back to back- if you’re available two minutes before you shift ends you have to take a call- so getting out past your scheduled time happens very often.

Viewing 1 - 3 of 57 Reviews

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Reviews by job title

Nepotism and Cronyism

Excellent teammates

Great for some, not for all

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