Healthpilot Reviews

3.7

24% would recommend to a friend

(6 total reviews)

24% positive business outlook

Reviews by job title

6 reviews
5.0
12 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Awesome digital company to have worked for. The assistance provided on this platform for Medicare-eligible beneficiaries with Medicare options is phenomenal! My time there is greatly appreciated.

Cons

The only con I can think of is that it's sad, that the company laid everyone off. As an original member of the Customer Care Teams, I wish them success in the future.

3.0
13 Apr 2023

It is not what it looks like

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay rate, flexible hours, and benefits

Cons

If you are not part of the inner-club forget you are going to be someone that do tasks but will not be consider to participate on the strategical discussions, even if your position should be involved they will just communicate what they want to be done and that is it. Another issue here is the fact that this is small company where people want to be very burocratic about how to approach C-level people and how to communicate internally. Too much politics going on in a small company like this.

avatar
Healthpilot Response
3y
We appreciate your feedback. We apologize that your experience at Healthpilot did not meet your expectations. Please be aware that we take your feedback seriously and we are continuing to make efforts improve our organization and employee experiences. You are more than welcome to reach out directly to further discuss your concerns. We believe in open communication and would like to understand how we can improve as an employer.
1.0
3 Jan 2023

Terrible company to work for with terrible leaders

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best part of working here were the people and the tech, but since the huge layoff I don't think you can consider a pro anymore. The core focus of the business is one that I think will ultimately be successful under the right leadership.

Cons

The company unexpectedly laid off the majority of its staff a little over 2 weeks before Christmas which was unprecedented and a massive failure of leadership. No one really knows the reasons why or how we ended up there because the leaders don't share anything with the low life's actually doing the work. There is a huge issue with honesty, transparency, and accountability from the leaders of this company. Everyone that works for a startup should understand the risks and being laid off is part of that, but you also expect your leaders to be upfront with you on the state of the company and they didn't here when there was tons of opportunities to do so. I have seen companies with thousands of employees be upfront about this stuff so there was no reason to hide behind closed doors and hide the truth of the situation. You also expect remorse and accountability from your leaders when such a decision has to be made and there was none. The leaders of this company are also trying to run this startup like a Fortune 500 company and it doesn't work. There were so many red flags based on how the company was being ran, but I let it slip since the tech and people actually doing work were great. Notably, it is very clear that the leaders here through their daily actions and their approach to the layoff that they do not care for the people that work for them and the damage they cause as long as it means they have personal success. The benefits here are also terrible for a startup. No paid paternity/maternity leave your first year of working for the company, health insurance is average coverage but very expensive if you have a family, and everything else is average at best. If this company does ever try to rebuild its staff (a BIG if) I would recommend avoiding this company like the plague. My personal opinion is that the lay off is a failed attempt to save the company and would be shocked if they even still exist in the next 12 months. If major changes are made, then maybe they have a shot.

avatar
Healthpilot Response
3y
We appreciate the detailed posting, even when negative feedback is provided. We take your feedback seriously and we are continuing to make efforts improve our organization, including processes around employee communications and scaling the business, expense and culture at the right cadence. You are more than welcome to reach out directly to further discuss your concerns. We believe in open communication and would like to understand how we can improve as an employer.
Viewing 1 - 3 of 6 Reviews

Glassdoor has 6 Healthpilot reviews submitted anonymously by Healthpilot employees. Read employee reviews and ratings on Glassdoor to decide if Healthpilot is right for you.