Herc Rentals Reviews

3.8

73% would recommend to a friend

(664 total reviews)
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Larry Silber

82% approve of CEO

68% positive business outlook

Herc Rentals has an employee rating of 3.8 out of 5 stars, based on 664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Herc Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

664 reviews
2.0
7 Mar 2018

Lots of turmoil

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team we had built locally was fantastic!

Cons

Constant revolving door of upper management tore apart our wildly successful local team. Unethical and uncaring upper management despite the mission statement of being the employer of choice. Would be a great place if upper management was held accountable instead of the buddy system.

2.0
5 Dec 2016

Skip the headache

Recommend
CEO approval
Business outlook

Pros

Commission paid based on previous month's sales revenue, and not what invoices customers paid.

Cons

Company seems to put on a strong front as they went independent this year, however I think it was only a facade. They are a distant third to sunbelt and united, and will always be the little brother. Also, in local markets herc branches seem to fall behind companies like a CAT dealer if they are present. Company depends heavily on the sales reps, yet provide little support in the way of competent branch manager, and the ability to negotiate their own deals. They don't provide much incentives to sales reps, except the few reps in each district who have really lucrative territories (large populations). If you're interested in this industry, skip herc and go with sunbelt or united. Commission scales really were a slap in the face in 2016. They use an "Optimus" system that's embarrassing...

1.0
26 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Decent benefits, flexible time off.

Cons

Toxic culture and poor employee treatment in IT. The problem is at the management level. Management is extremely aggressive and treats and talks to people like they are stupid and nothing they can say is good enough or they are wrong if they disagree with the Management . There are no asks there are only demands. This just trickles down to lower management. They always say their door is open but when you talk to them they get angry at you and say it must be a you problem. Everything is about C.Y.A. so you don't get in trouble or get fired. Management yells, degrades and threatens you then sets you up for failure every time with impossible goals. You fear for your job every single day. I would never recommend even my worst enemy to work in IT here.

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Herc Rentals Response
4y
Thank you very much for taking the time to write this review. I am very concerned about your assessment and would truly like to spend some confidential time with you trying to understand how I can help. I feel that our leadership team in IT is growing and that they are committed to building a great culture. I want to understand how you see that differently and how your views can help make an even better place to work. Please email me @ thomas.wirtz@hercrentals.com. This will be 100% confidential.
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Glassdoor has 681 Herc Rentals reviews submitted anonymously by Herc Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Herc Rentals is right for you.