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Hilton Reviews
Updated 6 Jun 2023
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Found 9,403 of over 10K reviews
78% Recommend to a Friend
88% Approve of CEO
Found 8,926 of over 10K reviews
Popular
- Popular
- Most Recent
- Highest Rating
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Recommend to a Friend
Approve of CEO
Christopher Nassetta
3,857 Ratings
Pros
"Team member travel benefits are amazing" (in 349 reviews)
"No taxy policies good work life balance" (in 250 reviews)
Cons
"Long hours for operational team members" (in 383 reviews)
"Low pay rate regardless of position" (in 154 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★
Pros
Great and flexible workplace. They respect your personal time
Cons
Salary in hospitality are lower than the other industry
- Former Employee★★★★★
Pros
Pleasant team to work with
Cons
Long hours can be tiring
- Former Employee, less than 1 year★★★★★
Pros
Staff rates for hotel stay
Cons
Poor system. Boss has poor time management which brings the team down. Not speaking in language where all teams member will understand. Long working hours & not enough breaks are given.
Continue reading - Former Employee, more than 8 years★★★★★
One of the most outstanding 5 star hotel in dubai..
27 Jun 2022 - Waitress/Cashier in Bedok New Town,RecommendCEO ApprovalBusiness OutlookPros
Hilton is a great place to work,everyone treats like a family. It is a great place to learn,great place to stay with friends and family. And also for career development and personal growth achievement.
Cons
There is a different problems and challenges everyday in the hotel but the management and the staff always had the proper way to addresss and resolve it..
Continue reading - Former Employee★★★★★
Pros
culture is great, colleagues are nice
Cons
not the fastest technology company
- Current Employee★★★★★
Pros
Good Benefits, Great Company Culture
Cons
Industry affected by pandemic and will take time to go back to normal state
- Former Employee, less than 1 year★★★★★
Pros
the place is nicely decorated and the staff meal is not bad
Cons
bad management and location of the hotel
- Current Employee, less than 1 year★★★★★
Pros
Good working environment. Great people.
Cons
There are better salary out there
- Former Employee★★★★★
Pros
Best time of my life.
Cons
Shift work is so tiring
- Current Employee, more than 5 years★★★★★
Pros
Strong branding and management team
Cons
Lots of policy and procedure protocol
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Hilton has an overall rating of 4.0 out of 5, based on over 10,278 reviews left anonymously by employees. 78% of employees would recommend working at Hilton to a friend and 65% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
78% of Hilton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hilton 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.
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