Homage Senior Services Reviews

Executive leadership and some employees are very passive aggressive and refuse to communicate needs or solutions to specific individuals and instead circumvent the situation altogether never addressing it. The new CEO Steve McGraw lacks leadership skills and fails to motivate staff. He leads by intimidation, threats and bullying. Some key staff members have left under his leadership. The Board of Directors need to take note of his leadership style. He is not a motivational mentor who helps staff acclimate to his management style. He is a right fighter and what he says goes even if it isn't in the best interest of the program. He lacks understanding or professional writing and tries to write articles himself instead of letting the experts he hired write the article.

Lack of communication from Senior Management. Departments are siloed, and often do not know what is happening within other programs in the organization. Expectations to serve a higher number of clients without hiring additional staff. Often asks staff for their input on improving the overall workflow but does not take the suggestions and implement them. This looks performative when staff is blatantly letting SMT know what support is needed and nothing is done about it.