The trainings should be more thorough before letting employees actually work at the homes.
There is “on the job training” but you’re suppose to make time to go through a giant book during your regular shift and complete each level within a certain period of time. This can be difficult when there are only 2-4 staff on each shift and there quite a lot of things we’re suppose to do each day while monitoring/assisting the residents. Also a lot of us are college students and it can feel like taking an extra class that never ends. There is a LOT to remember, but if you care enough about the residents you will put in the effort because most of the training at the beginning is safety related.
The pay is not enough for the work that we do. The amount of stress this job can put on you depends on which house you work at. If your coworkers are genuinely nice people and your residents are polite then working here can be very rewarding. Unfortunately I have experienced a ridiculous amount of gossiping between staff.