Hootsuite Reviews

3.2

42% would recommend to a friend

(813 total reviews)
avatar

Irina Novoselsky

29% approve of CEO

26% positive business outlook

Hootsuite has an employee rating of 3.2 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hootsuite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

813 reviews
3.0
9 May 2019
Recommend
CEO approval
Business outlook

Pros

- Good work-life balance - Cool company HQ - New hires in satellite offices get to onboard in Vancouver - Easy access to middle-managers, directors and VPs - Ability to sell partner products to increase deal value (Listening, Security etc.)

Cons

- Company product is reliant on what social media companies give. E.g. All companies in the industry want the ability to do direct publishing of Instagram Stories, but are reliant on Instagram Public API for that - 5 VPs (and counting) have left since 2019 - Massive layoffs every 2 year - Some decisions seem to go against agenda set during kick-off - Questionable corporate acquisitions (AdEspresso, Naritiv, UberVu)

2.0
31 Oct 2017

Fun but lost

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, good people, thought leader.

Cons

No long term vision, disjointed puzzle of solutions, low average tenure and seniority of employees at every level including exec.

1.0
4 Jan 2015

Dysfunctional management and directions

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fun, hip,up and coming company that is about to go IPO - Laidback styles allow employees and managers alike to go on their own ways to do stuff - Culture of friendliness among the staff Hootsuite Media is one of those start up companies that are about to launch their IPO. The culture is hip and fun, really suits a start-up company. If you are a hipster, you fit right in.

Cons

- Dysfunctional management with no sense of direction - No communications between departments - No support among from the various departments for projects and programs - Young inexperienced managers leading to wildly varying management styles - Canadian employees brought in to Singapore office has a strange tendency to dislike Singapore and thumb down their noses at the culture here in Asia which is strange considering this should be their main area of focus Hootsuite management does not seem to support the idea of training and retention. Furthermore, communications between departments are almost non-existent. One department does not know what the other department does even though they work on the same product. For a company that is now facing a lot of competition offering the same services at a more affordable price, the company is oddly not focusing their attention and resources to support the external Non-North American market. This is an example of too many cooks in the kitchen whereby too many people believe in their own opinion that their way is right and so steer their own agenda and resources into their own projects without coordinating and communicating with the overall company management.

Viewing 1 - 3 of 813 Reviews

Glassdoor has 919 Hootsuite reviews submitted anonymously by Hootsuite employees. Read employee reviews and ratings on Glassdoor to decide if Hootsuite is right for you.