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Hotjar Reviews

4.0

74% would recommend to a friend

(94 total reviews)
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Mohannad Ali

74% approve of CEO

64% positive business outlook

Hotjar has an employee rating of 4.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotjar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

94 reviews
1.0
23 Feb 2024

Going downhill after corporate sellout

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hotjar, while it existed, highkey used to be the best company I worked at. It had a great culture, transparency, compensation, and benefits. All gone now.

Cons

Hotjar lost its soul after Contentsquare used its money to eliminate the competition artificially. Ever since the company was sold, everything has become measurably worse from an employee perspective. - Layoffs - All transparency is gone, replaced by cold corporate legalese and ambiguous communication - Former competent leadership left a long time ago or were laid off - Lower compensation - Reduced leave policy - Benefits deleted - High levels of bureaucracy and micromanagement

1.0
21 Feb 2024

This isn't Hotjar anymore

Recommend
CEO approval
Business outlook

Pros

None. All the great stuff has been removed by Contentsquare at this point.

Cons

- Being part of a big corporate company - The great culture and transparency are gone - Treated as kids - They thank you for your flexibility, when they actually force you

1.0
16 Feb 2024

Old Hotjar is no more

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

used to have amazing perks, health care benefits, transparent company culture, high morale, worker-centered work place, remote

Cons

new leadership with the acquisition of Contentsquare and Heap is doing away with the once awesome culture, introducing rounds of layoffs and cutting benefits of Hotjar employees by 15k while pretending that it's not happening, cold, vapid culture, fixated on the bottom line with a money-first approach, giving people more responsibility with no pay increase, stalling merit-based pay increases, stifling the atmosphere of open dialogue

Viewing 1 - 3 of 94 Reviews

Glassdoor has 112 Hotjar reviews submitted anonymously by Hotjar employees. Read employee reviews and ratings on Glassdoor to decide if Hotjar is right for you.