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Updated 5 Feb 2023
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Found 5,714 of over 6K reviews
74% Recommend to a Friend
84% Approve of CEO
Found 5,713 of over 6K reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Bruce D. Broussard
2,543 Ratings
Pros
"The Work from home option is wonderful" (in 739 reviews)
"Work Life balance is amazing at Humana" (in 298 reviews)
Cons
"The amount of work can impact work life balance" (in 112 reviews)
"health insurance industry is polarizing" (in 135 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pay
5 Feb 2023 - Customer Service Representative (CSR) in Geneva, FLRecommendCEO ApprovalBusiness OutlookPros
Humana offers decent pay and benefits
Cons
I have nothing negative to say about the company
- Current Employee, more than 5 years★★★★★
Pros
Great Team, great benefits, many growth opportunities.
Cons
Harder to navigate when it is such a large corporation, but never the less, great company to work for.
- Current Employee★★★★★
Pros
- good teammates - competitive salary - flexible work hours
Cons
It's a big company, and culture is very different per your leader.
- Current Employee, more than 10 years★★★★★
Pros
Professional development opportunities; network resource groups; associate incentive plan
Cons
Working at the market level. Corporate initiatives for leadership, inclusion & diversity, and overall culture are not implemented throughout.
- Current Employee★★★★★
Pros
Solid training, great support for employees
Cons
Limited options for advancement and convoluted interview process
- Current Employee, more than 1 year★★★★★
Pros
There are many opportunities provided for career training and growth. Employee contributions are duly recognized and rewarded in the form of the AIP bonus as well as significant raises.
Cons
This is more of a general con that is peculiar to the healthcare industry. But it can take a lot to keep up with the ever evolving and fast paced nature.
- Current Employee★★★★★
Pros
Fun place cool nice experts
Cons
Not able to grow with company
- Current Employee, more than 3 years★★★★★
Pros
-Good Pay, benefits, and coworkers
Cons
-Terrible tiering system, shift changes through year
Continue reading - Former Employee★★★★★
Pros
They were very flexible and appreciated work/life balance.
Cons
The training was non-existent, mainly watching computer modules.
- Current Employee, more than 1 year★★★★★
Pros
Very supportive environment, and great training
Cons
Strict prospecting guidelines to follow and confusing metrics
Continue reading
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Humana has an overall rating of 3.9 out of 5, based on over 6,123 reviews left anonymously by employees. 74% of employees would recommend working at Humana to a friend and 71% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
74% of Humana employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Humana 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
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