Hyatt Reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

7K reviews
2.0
30 May 2025

Questionable Management

Recommend
CEO approval
Business outlook

Pros

team members work together and are nice

Cons

micromanaging management often repeats core value of caring for people so they can be their best, but is not exemplified. They do not have the relevant experience to people manage, ensure structure and push employees for success. pay is very low here, and longer working hours than usual

4.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Attractive stays at overseas properties yearly

Cons

Not competitive pay (low pay)

4.0
2 Feb 2026

h

Recommend
CEO approval
Business outlook

Pros

friendly staff and free coffee

Cons

pay not very good and a lot of ad hoc shifts

Viewing 1 - 3 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.